As a consumer, you have the right to cancel your order within 14 days of receipt, without giving any reason. This is known as the right of withdrawal.
How can you exercise your right of withdrawal?
You can notify us of your withdrawal by contacting us via:
- Email: info@mijnracket.nl
- Phone: +31 251 221450
- Via our physical store: You are of course also welcome to bring the relevant product to our physical store. Mijnracket.nl is part of Intersport Veldhuis and is located at Breestraat 10-14, 1941EJ in Beverwijk, the Netherlands.
Returning
After your notification, you have another 14 days to return the product. You will receive the purchase amount back as soon as possible, but no later than 14 days after receipt of your return.
Exceptions
A few exceptions apply to the right of withdrawal. The right of withdrawal does not apply to:
- Products that have been custom-made for you. This also includes tennis rackets specifically strung to your requirements (custom).
- Products that cannot be returned for hygienic reasons once opened.
- Used products.
